Challenge in Configurable Product

[rajkumar]

I find Configurable product options to be limited, confusing and a real pain in WHMCS both for admins and end users. Consider the following:

 

If you set the base cost set in the product pricing screen and add a 'quantity' field config option, the order screen displays the quantity field with the multiplication mark next to it. If you click on 'Update Cart', the resulting price shown doesn't multiply the base cost by the number of accounts but just shows the cost per user. For example, if I have set monthly pricing for one email account to $1 and I add a 'quantity' field config option for customers to specify 10 email accounts as their requirement, the resulting cost displayed in the cart is $1, not 10.

This told me that I had to probably set the pricing for each billing term in the config option screen as well. So, I added another config option called 'Cost per user per month' and set the price once again for each billing term. The cart now calculated the cost for 10 users, but added the base cost so that it now showed $11 for 10 email accounts instead of $10. It's very counter intuitive to tell users that if they want 10 users, they have to actually enter 9!

To solve this problem, I removed the pricing from the product config screen and specified it only in the config option screen. Finally, the cart correctly calculated the price as $10 for 10 users. However, on the product listing page for the product group, this is how the product costs were displayed:

$0.00 monthly

$0.00 quarterly

$0.00 semi-annually

$0.00 annually

When you add a quantity field as a configurable option, it shows minimum and max. quantity required fields. The max quantity field is supposed to be left blank for no limit. However, this never works and the cart will always throw an error. Finally, WHMCS support advised me to set it to 99999.

 

As you can see, this is enough to confuse the heck out of both admin and users. We want a solution where prices in the cart can get auto updated based on Qty(configurable product) * Price per product(defined in product page)

[brian!]

it sounds as though your product setup isn't correct.

 

for example, if you setup a product and price it as 0.00 per month; add a configurable option to it (a quantity field, min:1, max:10 and price it at 1.00 per month), the price shown on the products page should be 1.00 per month (because the min config is one therefore it is compulsory).

 

 

in the product configuration page, you'll see a slider (unless using a custom orderform template) and you can select between 1->10 accounts...

 

the order summary shows the correct price...

 

as does checkout!

 

 

even if you set the configurable option max quantity to 0, which changes the slider to a qty box, it should still work... though sometimes the order summary recalculation doesn't keep up with the qty change, but should when using a slider.