Mononet Posted September 8, 2016 Share Posted September 8, 2016 Hi everyone. We are sometimes adjusting our clients billing cycle. When we do this (change from annually to monthly, change recurring amount, change date, save changes), still a wrong invoice pops up when the billing date comes. This is of course a very annoying problem, as our clients get the wrong amount withdrawn from their account and we have to change the invoice etc. Does anyone experience the same issue or have a way to solve this? Thanks in advance:) Freja 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 8, 2016 Share Posted September 8, 2016 Hi Freja, it might be useful for you to watch WHMCS John's demonstration video on this as he explains the procedure to follow. https://forum.whmcs.com/showthread.php?99503-As-admin-how-to-change-billing-cycle-before-current-invoice-paid&p=413950#post413950 0 Quote Link to comment Share on other sites More sharing options...
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