hostxls Posted August 11, 2016 Share Posted August 11, 2016 Hello, Here is Vincent, I have a question. How do I setup our company logo in our emails: - client email - support emails - sales email - invoices I need this to be setup in the Header and the Footer of the emails. Thank you for your suggestions and help Regards, 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 11, 2016 Share Posted August 11, 2016 http://docs.whmcs.com/Email_Styling the header logo is pulled from setup -> general settings -> general -> logo url - but can be changed by modifying the link in the styling code...same goes for the footer logo. also, make sure emails can access the image URLs - so ensure they're not being blocked by htaccess, firewall etc. 0 Quote Link to comment Share on other sites More sharing options...
hostxls Posted August 11, 2016 Author Share Posted August 11, 2016 That's what I thought. But still the logo isn't showing. https://hostxls.com/wp-content/uploads/2016/07/logo-hostxls-com.png 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 11, 2016 Share Posted August 11, 2016 it should work fine... what's your header/footer code that calls it? 0 Quote Link to comment Share on other sites More sharing options...
hostxls Posted August 11, 2016 Author Share Posted August 11, 2016 Client Email Header Content <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset={$charset}" /> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"> <style type="text/css"> [EmailCSS] </style> </head> <body leftmargin="0" marginwidth="0" topmargin="0" marginheight="0" offset="0"> <center> <table align="center" border="0" cellpadding="0" cellspacing="0" height="100%" width="100%" id="bodyTable"> <tr> <td align="center" valign="top" id="bodyCell"> <table border="0" cellpadding="0" cellspacing="0" id="templateContainer"> <tr> <td align="center" valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="100%" id="templateHeader"> <tr> <td valign="top" class="headerContent"> <a href="{$company_domain}"> <img src="{$company_logo_url}" style="max-width:600px;padding:20px" id="headerImage" alt="{$company_name}" /> </td> </tr> </table> </td> </tr> <tr> <td align="center" valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="100%" id="templateBody"> <tr> <td valign="top" class="bodyContent"> -------------------------------------------------------------------------------------------------------- Client Email Footer Content </td> </tr> </table> </td> </tr> <tr> <td align="center" valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="100%" id="templateFooter"> <tr> <td valign="top" class="footerContent"> <a href="{$company_domain}">visit our website</a> <span class="hide-mobile"> | </span> <a href="{$whmcs_url}">log in to your account</a> <span class="hide-mobile"> | </span> <a href="{$whmcs_url}submitticket.php">get support</a> <br /> Copyright © {$company_name}, All rights reserved. </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </center> </body> </html> 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 11, 2016 Share Posted August 11, 2016 (edited) oh ok - just noticed that it looks like an admin email... if so, they use a hard-coded template - in the footer should be the WHMCS logo (perhaps you've deleted it or it's being blocked), and in the header, it should be using the image specified in the logo url setting. in fact, I think there is some blocking occurring at your end because the WHMCS logo in the footer is hosted externally - https://cdn.whmcs.com/images/whmcs_email_footer.png Edited August 11, 2016 by brian! 0 Quote Link to comment Share on other sites More sharing options...
hostxls Posted August 11, 2016 Author Share Posted August 11, 2016 Oke, strange because in other emails not WHMCS related I can receive the images quite well. If there should be a block, where could I find this are check this then? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 11, 2016 Share Posted August 11, 2016 what are you using to view the emails? i'm wondering if it's just a remote image blocker in your program... or perhaps if this is gmail, and remove images are blocked there...?? 0 Quote Link to comment Share on other sites More sharing options...
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