HostPuma Posted May 19, 2016 Share Posted May 19, 2016 Hello, I'm getting 500 internal error when I try to view a ticket, I enabled error display and this is what I'm getting: Fatal error: Class 'Michelf\MarkdownExtra' not found in /home/xxxxxx/public_html/support/includes/classes/WHMCS/View/Markup/Markdown/Markdown.php on line 0 Any ideas what's causing this? Thank You. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 19, 2016 Share Posted May 19, 2016 there might be an corrupted file when originally uploaded/installed... first step would be to upload the 'includes' folder again to see if this resolves the issue. 0 Quote Link to comment Share on other sites More sharing options...
HostPuma Posted May 19, 2016 Author Share Posted May 19, 2016 I just did and I'm still getting the error. Any other suggestions? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 20, 2016 Share Posted May 20, 2016 you might as well reupload everything, apart from the install directory and config file - you could try the vendor folder first, but if that doesn't work, then everything else apart from install, config file and the moved folders. 0 Quote Link to comment Share on other sites More sharing options...
HostPuma Posted May 20, 2016 Author Share Posted May 20, 2016 Yes, Michelf folder was missing from Vendor folder, I uploaded it and now its working fine. Thank you for your help and time 0 Quote Link to comment Share on other sites More sharing options...
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