Affiliate issue within office

[aspidagrant]

I didn't realize that if we placed an order for an affiliate within our office, the account would not be associated properly with the affiliate.

 

Because our internal IP is known by WHMCS it will not let us give the affiliate credit automatically. We can do it manually, but this is more trouble.

 

Has anyone found a work around?

[zomex]

Hello,

 

I always assumed that WHMCS relied on the cookie irrelevant of IP, they also do not grant commission if you're logged-in as an admin on the same system (testing).

 

Other than that I'm 50/50 on whether or not the IP is checked but it would make sense if it is.

 

Did you confirm that the cookie existed after clicking the affiliate link?

 

Having your customer order their license would be the best option but it sounds like you offer more of a hands on approach so this probably isn't easy.

[aspidagrant]

Zomex,

 

Thanks for the reply. This is what the tech told me:

 

Unfortunately, WHMCS doesn't natively offer the ability to disable the affiliate fraud prevention methods that are set in place. However I can see how this type of functionality could be useful. Therefore I would encourage you to please submit a request to our feature requests tracker where other users can contribute to and vote on your idea. Ideas with the most votes and activity do get reviewed by our team.

 

http://requests.whmcs.com

 

If you have experience with PHP development then there are a couple of things you could look into. You could look into modifying the * file as this is what is used to create the affiliate cookie. Additionally, you could consider reating a script that changes the IP address for Orders from IP ADDRESS GOES HERE to something else. You could then run this script using the CalcAffiliateCommission hook which you can read more about at http://docs.whmcs.com/Hooks:CalcAffiliateCommission