swiftdone Posted April 30, 2016 Share Posted April 30, 2016 Hi, When I accept order and setup a cPanel account I get this error Order Accept Encountered Problems SQLSTATE[HY000]: General error: 2006 MySQL server has gone away (SQL: select * from `tblconfiguration` where `setting` = ModuleDebugMode limit 1) but the account is setup in WHM but WHMCS still shows that that order is not setup What could be an issue? Thank you 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted May 1, 2016 Share Posted May 1, 2016 It sounds like a database issue, which version of WHMCS are you running? Did you update from a earlier version recently if so where any errors shown in the update log? It would also be a good idea to check under help > health & updates to ensure your server is fully compatible with WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
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