thomasNL Posted April 26, 2016 Share Posted April 26, 2016 Hello, i think i somehow managed to misconfigure something since i cannot post the new customer form. It is asking for an email address but the one on the form has been properly filled in. I attached a screenshot. Any ideas/solutions? Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 26, 2016 Share Posted April 26, 2016 have you modified the template in any way ? 0 Quote Link to comment Share on other sites More sharing options...
thomasNL Posted April 26, 2016 Author Share Posted April 26, 2016 No i also tried the standard templates: no change, same issue. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 26, 2016 Share Posted April 26, 2016 No i also tried the standard templates: no change, same issue. I suppose there could be a jquery clash between your template and cart causing this, but if you say the same thing occurs with standard templates, then perhaps not... though it's strange that the site looks to be in English, but the error is in Dutch! can you post a link to your site? - it's difficult to determine the cause without seeing it... if not, you might want to consider opening a ticket with support and letting them see it... it's probably something simple to resolve, but without seeing the site, or knowing what you've done to it, it's difficult to suggest possible solutions. 0 Quote Link to comment Share on other sites More sharing options...
thomasNL Posted April 27, 2016 Author Share Posted April 27, 2016 Thank you for your great help. I discovered that the issue is not with the website but a (local) browser issue (on my computer). I am using Firefox 46.0, no idea what is going wrong. If i find out then i will certainly share with you. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 27, 2016 Share Posted April 27, 2016 Thank you for your great help. I discovered that the issue is not with the website but a (local) browser issue (on my computer). I am using Firefox 46.0, no idea what is going wrong. If i find out then i will certainly share with you. you could try emptying the template cache in WHMCS - that can often resolve issues like this, especially after upgrades. utilities -> system -> system cleanup -> empty template cache 0 Quote Link to comment Share on other sites More sharing options...
thomasNL Posted April 27, 2016 Author Share Posted April 27, 2016 Thank you. I tried it but it didn't help. 0 Quote Link to comment Share on other sites More sharing options...
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