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Duplicate emails


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I was getting duplicate emails sent to the clients both for receipts and reneal reminders.


Whilst it was of my creating, I am reporting it as a bug as I do not think it should have happened.


I had put a global request for all emails to be copied to me - however in both these templates I had also entered another address for copies of these two to be sent to.


Rather than the system just cc'ing (would prefer bcc than cc btw) it created a duplicate of the email and sent this to both the client and the other email address.


As a result of me just wanting a copy of these two emails being sent to our accounts department, the client gets a second copy. :(



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Are you sure the client was getting a second copy aswell? Having the CC & BCC address would just mean the To field takes the client email, CC takes another email and BCC takes another email. Only one send command would be issued.



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