lance Posted April 13, 2016 Share Posted April 13, 2016 We had an issue where we cold not send mail/messages via whmcs due to an issue with tinymce (I believe) when the message was typed, you clicked send and the message area goes blank with the error "you must enter a message to send", this was when running the system charset iso-8859-1 We read on a separate forum that changing the local charset to utf-8 would resolve the issue.... We can confirm it did.... Only problem now all out £ signs have gone to a diamond symbol with a ? in it... Any ideas how to run utf8 and retain the £ sign ? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 13, 2016 Share Posted April 13, 2016 have you tried re-entering £ in the currency setup ? 0 Quote Link to comment Share on other sites More sharing options...
lance Posted April 13, 2016 Author Share Posted April 13, 2016 Yeah its already in the currency setup as a prefix 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 13, 2016 Share Posted April 13, 2016 perhaps th thread below might resolve it... http://forum.whmcs.com/showthread.php?27236-Problem-with-Charset&p=222742#post222742 0 Quote Link to comment Share on other sites More sharing options...
lance Posted April 13, 2016 Author Share Posted April 13, 2016 did not fix issue at first, edited the currency setup again, although the prefix showed on screen it had disappeared when in edit view.... saved and seems ok now... fingers crossed Thanks once again Brian for your excellent knowledge and help 0 Quote Link to comment Share on other sites More sharing options...
lance Posted April 13, 2016 Author Share Posted April 13, 2016 more woes since changing the above.... domain sync.... UK domains are syncing fine, enom ones are not, this was ok until the charset change. - xxxxxxxx.net: Error: An invalid command was specified - xxxxxxxxxx.com: Error: An invalid command was specified - xxxxxxxxxxxx.co.uk: In Sync - xxxxxxxxxxx.co.uk: In Sync - xxxxxxxxxx.co.uk: In Sync 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 14, 2016 Share Posted April 14, 2016 https://forums.whmcs.com/showthread.php?21865-HowTo-Converting-database-to-UTF8 https://billing.holodyn.com/knowledgebase/61/Converting-a-Database-from-latin1-to-UTF-8.html http://forum.whmcs.com/showthread.php?96070-Pound-symbol-in-ticket-reply-answered-display-blank-message-after-submit http://forums.whmcs.com/showthread.php?85131-Unable-to-use-the-GBP-pound-symbol-%A3-in-ticket-replies remember to backup the database before doing anything to it, and if all else fails, you may need to open a ticket with support. on the plus side, at least you got your domain pricing data feed working! 0 Quote Link to comment Share on other sites More sharing options...
mtindor Posted April 14, 2016 Share Posted April 14, 2016 Your Enom issue is separate. Myself and two friends who run WHMCS (one on 6.3.x and the other two of us still on 6.2) have had problems with Enom domainsyncing since yesterday afternoon. Mike 0 Quote Link to comment Share on other sites More sharing options...
lance Posted April 14, 2016 Author Share Posted April 14, 2016 thanks Brian, just got in and read this.... seems others are having same issue also http://forums.whmcs.com/showthread.php?113319-Upgrade-to-cPanel-56-0-Build-3-has-broken-the-WHMCS-crons mtindor, thanks for heads up had noticed the other thread before updating this one 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.