Next Due Date Report?

[Itelya]

We're having a terrible time with the Next Due Date. Unfortunately when moving from my other software to WHMCS we were unable to export the information so we had to manually move it over. This resulted in having to make many historical invoices. Now when people are paying several over due invoices it's moving the next due date further into the future and we're missing invoices being made!

 

Is there a report that would bring up next due date and their billing cycle (monthly, quarterly, etc.) to make sure that we're not missing any invoices being made?

 

Thank you for your help

[brian!]

We're having a terrible time with the Next Due Date. Unfortunately when moving from my other software to WHMCS we were unable to export the information so we had to manually move it over. This resulted in having to make many historical invoices. Now when people are paying several over due invoices it's moving the next due date further into the future and we're missing invoices being made!

i'm not sure that you needed to make those historical invoices to do this - if you were unable to import data from your previous software, you could (probably should) have manually added them without creating invoices.

 

http://docs.whmcs.com/Importing_Data#Manual_Client_Entry

 

Is there a report that would bring up next due date and their billing cycle (monthly, quarterly, etc.) to make sure that we're not missing any invoices being made?

the services report would do that..

 

http://docs.whmcs.com/Reports#Services

 

however, perhaps it would be easier to search via the menu... clients -> products/services and then select the service type (e.g Shared Hosting) and that will give you clients, product, domain, billing cycle, next due date etc - and the columns would be sortable, so you could sort by NDD.