espanglish Posted April 8, 2016 Share Posted April 8, 2016 Why my clients can not login through the login client area? Do I need to do something? because anytime the client want to go cpanel it appears a message that says: "Action Failed: Unable to auto-login. Please contact support." then what Im doing wrong? why cannot them to login in their cpanl client area? 0 Quote Link to comment Share on other sites More sharing options...
imReyaz Posted April 9, 2016 Share Posted April 9, 2016 Hi espanglish, There must be something wrong in with the configurations. probably SSL problem. Can tell more about the problem after looking into the issue. Regards 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted April 11, 2016 Share Posted April 11, 2016 Hello, I'd also recommend checking your settings for the server under setup > servers, ensure everything is correct and that the test connection works correctly. 0 Quote Link to comment Share on other sites More sharing options...
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