ITWolfy Posted April 4, 2016 Share Posted April 4, 2016 When a customer wants to re-new a Domain, he is charged the normal price and not the given price on his product on his profile. How can I work around this please as not all my clients pay the same price for Domains? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 5, 2016 Share Posted April 5, 2016 according to the documentation, that's how it's supposed to work... http://docs.whmcs.com/Domains_Management Automatic invoices for renewal generate using the Recurring Amount value that is set for the domain at the time of purchase. This means that if you increase your domain prices, existing clients prices will not be affected. If you would like to change existing customers pricing then that can be achieved using the Bulk Pricing Update Utility Clients can also order renewals on demand at any time. This enables a client to renew a domain early, well in advance of expiry, to extend their domains at any time they wish. This is done via the shopping cart by selecting the Domain Renewals category. Domain renewals ordered in this way use the current pricing as defined in Setup > Products/Services > Domain Pricing for the renewals. how to get around it depends on how much work you want to put in... e.g you could remove the manual domain renewal links via hooks, template edits and/or htaccess and only allow your clients to receive automatic renewal invoices... actually, you might only need to edit domainrenewals.tpl and display a message telling the client that they can contact you if they wish to renew early... then you can generate an invoice using the correct pricing. you could write an action hook to pull the correct recurring price from the database for each domain instead of the default renewal price array.. 0 Quote Link to comment Share on other sites More sharing options...
ITWolfy Posted April 9, 2016 Author Share Posted April 9, 2016 Thank You Brain for making this clear I just dont know how to write a hook like this. Looks like I will have to live with it. 0 Quote Link to comment Share on other sites More sharing options...
ITWolfy Posted May 18, 2016 Author Share Posted May 18, 2016 I solved this by creating Slabs in domain pricing 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.