babel Posted March 19, 2016 Share Posted March 19, 2016 Hi, I integrated WHMCS with a custom template but the problem was in the client area stats, all the stats are stucked at zero even if the client opens a ticket or purchase a domain name: Thank's in advance. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 19, 2016 Share Posted March 19, 2016 the only thing you can do for something like this is to contact the author of the custom template - perhaps it was written for a previous version of WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
babel Posted March 19, 2016 Author Share Posted March 19, 2016 I forgot to mention that I am using WHMCS 5.3.14 and everything is working fine except this issue. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 19, 2016 Share Posted March 19, 2016 I forgot to mention that I am using WHMCS 5.3.14 and everything is working fine except this issue. then perhaps it was written for v6... in any event, you haven't told us what the theme is. as it's a custom theme, I don't think WHMCS Support would be of any use... it must be trying to use variables that either don't exist or are incorrect - only way to fix that would be to see the code... and the person who knows that best is the theme author. 0 Quote Link to comment Share on other sites More sharing options...
babel Posted March 19, 2016 Author Share Posted March 19, 2016 Thank you Brian, could you tell me what are the correct variables in this version and I will replace them. Regards 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 19, 2016 Share Posted March 19, 2016 Thank you Brian, could you tell me what are the correct variables in this version and I will replace them. the correct variables should be the same in v5.3 and v6... if I were the suspicious type, i'd be wondering why you're so reluctant to contact the author of the template that you're using, and I would hope, have bought? 0 Quote Link to comment Share on other sites More sharing options...
babel Posted March 19, 2016 Author Share Posted March 19, 2016 Thank's Brian, and btw I did contact the author and he said that the template was designed to be integrated with v6 of the software. 0 Quote Link to comment Share on other sites More sharing options...
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