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Invoice PDF not being generated


Beeone

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Hi,

I'm trying to generate the PDF invoices in my system, but my customer says that they cannot view the file.

 

When I try to login as a client from admin zone, WHMCS ask me for a user and a password, and when I login as a customer, the PDF is not being generated and a message appears saying that an error has ocurred.

 

Can you help me?

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Hello,

 

Are you able to download and view the invoice from the admin side? You can test this under client profile > invoices > edit > download PDF

 

Also check your WHMCS system health under help > health and updates

 

This could potentially be a result of a low PHP memory limit.

 

Jack

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