SRD Posted December 28, 2015 Share Posted December 28, 2015 Hi Folks, I'm testing my new install of WHMCS. I created a Product Group (shared hosting), and a Product (Standard SSD Hosting), but on my front end, I receive "Product group does not contain any visible products". How do I make "Standard SSD Hosting" visible? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 29, 2015 Share Posted December 29, 2015 is the product hidden? 0 Quote Link to comment Share on other sites More sharing options...
SRD Posted December 29, 2015 Author Share Posted December 29, 2015 No, it is not hidden. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 29, 2015 Share Posted December 29, 2015 is it priced ? 0 Quote Link to comment Share on other sites More sharing options...
SRD Posted December 29, 2015 Author Share Posted December 29, 2015 Yes. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 29, 2015 Share Posted December 29, 2015 if you use the direct link to the product, does that work? 0 Quote Link to comment Share on other sites More sharing options...
SRD Posted December 29, 2015 Author Share Posted December 29, 2015 Well, the direct link prompts me to choose a domain name, then says: Product/Options Your Shopping Cart is Empty https://websitetechnology.com.au/hosting/cart.php?a=add&pid=1 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 29, 2015 Share Posted December 29, 2015 aahh.. you haven't setup your domain pricing - you'll need to do that. http://docs.whmcs.com/Domain_Pricing 0 Quote Link to comment Share on other sites More sharing options...
SRD Posted December 30, 2015 Author Share Posted December 30, 2015 I have added .com, .net, .org, .com.au, .net.au & .org.au pricing to "Domain Pricing". There are more options @ https://websitetechnology.com.au/clients/cart.php?a=add&pid=1 now, but I still can't select a Shared Hosting product. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 30, 2015 Share Posted December 30, 2015 (edited) the problem is your default currency is USD, but you've only added pricing to the product and domains in AUD. so when you click on shared hosting in the sidebar, because the product isn't priced in USD, there are no available products in the group - if you change the currency to AUD in the sidebar, the product appears! the same will apply for domains too - not priced in USD, so not available... but priced in AUD and would be available. if you wanted AUD to be your default currency, you would rename USD to AUD in the currencies... and then if you wanted to offer USD, you would add this as a secondary currency. however - you can only change the default currency if you have no existing customer invoices/orders (demo/test accounts wouldn't really matter). http://docs.whmcs.com/Currencies Edited December 30, 2015 by brian! 0 Quote Link to comment Share on other sites More sharing options...
SRD Posted December 30, 2015 Author Share Posted December 30, 2015 I really appreciate your assistance briani. I deleted all currencies, add AUD, and added USD as a 2ndary currency. In a different browser, I get the same message "Product group does not contain any visible products" for AUD + USD. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 30, 2015 Share Posted December 30, 2015 (edited) check the pricing on the product (and domains) again - removing the currencies will probably have removed the product's pricing. Edited December 30, 2015 by brian! 0 Quote Link to comment Share on other sites More sharing options...
SRD Posted December 31, 2015 Author Share Posted December 31, 2015 Spot on brian! Thanks so much. Looks good now. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.