Kiroge Posted December 23, 2015 Share Posted December 23, 2015 (edited) Hi, I'm getting errors when I tried to send mass email message to my clients using WHMCS 6.2. When send batch of 25 for every 30 seconds I get the error below. The memory is 512mb located Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [/email] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. When I check in the cPanel >errors> I can only see the error below: [Wed Dec 23 12:43:46 2015] [error] [client xx.xx.xx.xxx] File does not exist: /home/xxxx/public_html/500.shtml, referer: http://www.mysite.com/sendmessage.php I contacted server they said is WHMCS bug??? Not sure Edited December 23, 2015 by Kiroge 0 Quote Link to comment Share on other sites More sharing options...
altomarketing Posted December 23, 2015 Share Posted December 23, 2015 Check your logs in your whmcs and in ftp, activate debug mode also 0 Quote Link to comment Share on other sites More sharing options...
Kiroge Posted December 23, 2015 Author Share Posted December 23, 2015 Check your logs in your whmcs and in ftp, activate debug mode also Hi I activated the logs in admin area>settings>other>Display Errors but I'm not seeing any error when I access the WHMCS. Which other method can I see the error logs apart from cPanel>errors? I'm using shared server. 0 Quote Link to comment Share on other sites More sharing options...
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