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Deleting a package


markcrobinson1

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On the products/Services page I have a number of products that I no longer offer.

If I delete one, what happens to the existing customers of that product?

 

For example, last year I had a product named "Starter Website" and 12 people signed up for it.

Now, I have it "Hidden" so it is not offered.

If I delete it, what will those 12 people's record say?

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you won't be able to delete the product if you have clients using it - you'd have to switch them to another product first, if you wanted to delete it.

 

btw - hidden products can still be ordered if they know the link to it... if you wanted to prevent ordering of the product, you should hide it, enable stock control and set the stock level to zero.

 

http://docs.whmcs.com/Products_and_Services#Details_Tab

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