Jump to content

WHMCS Setup installed (error 500) dologin.php


NickVS

Recommended Posts

I just setup WHMCS and everything came out fine but after I try to login to Administrator Panel I get a error 500 internal server. Url is website.com/dologin.php I checked that file *dologin.php* it seemed fine like nothing was wrong with it but no matter what I still get this error. Any ideas? If you can help please comment below.

Link to comment
Share on other sites

http://docs.whmcs.com/Common_Troubleshooting_Tips#Internal_500_Server_Error

 

Internal 500 Server Error

 

An internal server error can be a lot of things but it's always a server issue - not WHMCS. It could be that ioncube is incorrectly installed or there are some settings in a .htaccess file causing an error. Here are a few broad areas for you to check in order to resolve the issue:

 

  1. An error in one of the PHP Files - Try enabling the display errors option.
  2. File Permissions & Ownership - All files should have a permission level of 644, folders should be 755.
  3. PHP Memory & Process limitations - Try increasing to 128MB
  4. PHP Process Limitations - Check with server admin/hosting provider
  5. Corrupt PHP Modules, Extensions, Builds - Check with server admin/hosting provider
  6. The obscure - If points 1-5 don't produce a fix typically the best course of action is to check the Apache Error Logs.

If the error is not displayed when following point 1, the error is beyond the control of the WHMCS Installation & staff as it becomes a Server issue, which we would not have the level of access to completely resolve.

Examining the Apache Error logs is the next step in trouble shooting, which depending on your level of access, may require contacting your Hosting Provider to assist.

also, take a read of the page below...

 

http://docs.whmcs.com/Blank_or_Partially_Rendered_Pages#Admin_Login_Page_Only

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated