Multiple Submits - Ticket Replies

[CavalloComm]

Was wondering if anyone has implemented anything on their save/submit buttons in the support area to prevent the user from clicking the button multiple times. Sometimes the response comes 3 and 4 times because they do this. I know there is jquery code like below, but how would someone implement this in the template?

 

$('#theform').submit(function()
{
   $("input[type='submit']", this)
     .val("Please Wait...")
     .attr('disabled', 'disabled');

   return true;
 });

[sentq]

If you need to implement it by editing your template it will be very easy,

inside your template/footer.tpl file add the following script at the end, before the closing </body>

 

{literal}
<script type="text/javascript">
$(document).ready(function(){
   $('#frmReply').on("submit", function(){
       var ticketReplyButton = $('#frmReply input[type="submit"]');
           ticketReplyButton.val('Please Wait...');
           ticketReplyButton.attr('disabled', 'disabled');
   });
});
</script>
{/literal}

[CavalloComm]

With Smarty 3 - is {literal}{/literal} still needed?

[sentq]

With Smarty 3 - is {literal}{/literal} still needed?

somehow I know when I was writing the JS code that you will ask this question!

 

yes it is required, but you can avoid it by placing Space before and after the "{" and "}" brackets, for example the following will give you error:

 

function name(){}

 

but this one will be ok

 

function name() { } 

 

check http://www.smarty.net/docs/en/language.function.literal.tpl

[CavalloComm]

OK! I appreciate it! I'm trying to keep learning all of this..