cluster Posted November 5, 2015 Share Posted November 5, 2015 when I click on a customer to Send Email, the signature is missing ... is it possible here to add the {signature} shortcode too? 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted November 5, 2015 Share Posted November 5, 2015 yes, it should work, {$signature} 0 Quote Link to comment Share on other sites More sharing options...
cluster Posted November 6, 2015 Author Share Posted November 6, 2015 yes I know already, but I have to add it manually ... My question is how can it integrated statically so that it is automatically appended to individually customer emails. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted November 6, 2015 Share Posted November 6, 2015 yes I know already, but I have to add it manually ... My question is how can it integrated statically so that it is automatically appended to individually customer emails. add it to the email footer in General Settings -> Mail tab -> Global Email Footer. and remove it from any existing email template to avoid duplication on other messages. 0 Quote Link to comment Share on other sites More sharing options...
cluster Posted November 6, 2015 Author Share Posted November 6, 2015 I set a Global Email Footer but it does not work for individuall customer emails from the customer info page. 0 Quote Link to comment Share on other sites More sharing options...
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