TWD-Tony Posted October 22, 2007 Share Posted October 22, 2007 I just upgraded to v3.4.0 (yesterday - 21/10/2007) and all seemed to go well except that after the over night cron job Invoice(s) are all messed up! Here is an example: Customer "A" had an invoice (£10) created 16/10/2007 due on 21/10/2007 - which she has not paid... Fine, but the system has now created another invoice on the 22/10/2007 due on the 20/10/2007 according to the admin screen...! Going into the Invoices shows that Invoice 1 is for hosting for 21/10/2007 - 20/11/2007 and Invoice 2 is for hosting dated 20/10/2007 - 19/11/2007 What's going on Matt! Link to comment Share on other sites More sharing options...
arhost Posted October 22, 2007 Share Posted October 22, 2007 Have you enabled Continuous Invoice Generation? If enabled, invoices will be generated on each cycle even if the previous invoice remains unpaid. If disabled, when an invoice is not paid, no further invoices will be generated for that item. Link to comment Share on other sites More sharing options...
apollo1 Posted October 22, 2007 Share Posted October 22, 2007 Have you enabled Continuous Invoice Generation? If enabled, invoices will be generated on each cycle even if the previous invoice remains unpaid. If disabled, when an invoice is not paid, no further invoices will be generated for that item. I don't understand the value in disabling continuous invoice generation. Can someone please explain it to me? For example, when I owe money to the phone company, they still send me an invoice every month. If I didn't pay the last month's bill, then the next invoice has a line which says "past unpaid invoice" or something to that effect. Isn't this what WHMCS is doing if you have continuous invoice generation? And why would someone want to turn that off? If my phone company turned that off, then I can just not pay the bill and never again receive any more invoices! Link to comment Share on other sites More sharing options...
Dominic Posted October 22, 2007 Share Posted October 22, 2007 What version were you upgrading from? The dates on invoices were recently changed so they didn't overlap - that's what's happened here. Link to comment Share on other sites More sharing options...
TWD-Tony Posted October 22, 2007 Author Share Posted October 22, 2007 If you re-read my 1st post you will see that this client now has 2 seperate outstanding invoices for the same billing period - I dont think that this is correct somehow! The client is now getting reminders for 2 invoices... Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 22, 2007 WHMCS CEO Share Posted October 22, 2007 Hi Tony, This is unlikely to be a bug as otherwise it would be a widespread issue as 3.4 has been released a long time now. You need to open a support ticket so I can have a look at your setup. Matt Link to comment Share on other sites More sharing options...
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