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engineroom

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http://docs.whmcs.com/Support_Center#Knowledgebase

 

Ticking the Private checkbox will mean this article is not visible to visitors so clients must be logged in to read it.

you can mark knowledgebase articles as "private", which means that only logged in clients can view them.. in the settings, you can't hide categories, but if you make all of your articles private, only clients will be able to read them.

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