petru Posted October 31, 2015 Share Posted October 31, 2015 Hi Guys. I'd like to charge my clients for support tickets. I'm wanting to implement some sort of support credits system so that they can buy credits and use thise credits to obtain support. Is there any way I can do this? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 31, 2015 Share Posted October 31, 2015 Support Tickets Limiter - https://www.whmcs.com/appstore/2874/Support-Tickets-Limiter-For-WHMCS.html ($50USD per year) Support Extended - https://www.whmcs.com/appstore/4450/Support-Extended-with-Fast-Track-Tickets.html (£30GBP) Reward Points - https://www.whmcs.com/appstore/326/Reward-Points.html ($58USD) i'm not 100% sure about Reward Points and it's ability to prevent opening a ticket if reward balance is zero, so you may want to check with the author first... 0 Quote Link to comment Share on other sites More sharing options...
petru Posted November 2, 2015 Author Share Posted November 2, 2015 Support Tickets Limiter - https://www.whmcs.com/appstore/2874/Support-Tickets-Limiter-For-WHMCS.html ($50USD per year)Support Extended - https://www.whmcs.com/appstore/4450/Support-Extended-with-Fast-Track-Tickets.html (£30GBP) Reward Points - https://www.whmcs.com/appstore/326/Reward-Points.html ($58USD) i'm not 100% sure about Reward Points and it's ability to prevent opening a ticket if reward balance is zero, so you may want to check with the author first... Very helpful links Brian. Could you tell me if there's a way that users can open tickets without paying first? So that we can take credits from their account based on what we feel the support costs? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 2, 2015 Share Posted November 2, 2015 sounds as though reward points might be better for this as you can manually assign points... thought eh author will have a better clue that me if it's possible with the module. 0 Quote Link to comment Share on other sites More sharing options...
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