netwood Posted October 29, 2015 Share Posted October 29, 2015 <quote> Duplicate Email Address The email address entered is already in use by another client account and must be unique for each client </quote> Is there a way to disable the limitation that you can't have two different accounts in WHMCS with the same email address? We use version 5.3.14 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted October 29, 2015 Share Posted October 29, 2015 <quote>Duplicate Email Address The email address entered is already in use by another client account and must be unique for each client </quote> Is there a way to disable the limitation that you can't have two different accounts in WHMCS with the same email address? We use version 5.3.14 no you can't, the email address in WHMCS used as the username, so two account with the same username is that logical? if you need it, you can make your own signup page and create the accounts directly in the Database, as the API will display the same message above! but also it may show some conflict, maybe not. 0 Quote Link to comment Share on other sites More sharing options...
SharmHost Posted February 4, 2021 Share Posted February 4, 2021 the thing is I changed the email address of a user,, yet the old email they used before is not on their file anymore yet when I try to add new user with this email it says duplicate email! even though its not used on any user at the moment! what should I do to solve that? 0 Quote Link to comment Share on other sites More sharing options...
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