Incorrect suspension email and reminder emails sent?

[totallytech]

<p>

Hey Guys,</p>

<p>

I've upgraded to 6.1.0 but I'm getting some odd things happening.</p>

<p>

One of my monthly clients keeps getting emails saying he hasn't paid an invoice - but he has, and now he has had a suspension email (and been suspended). In the list of invoices it shows as paid - even showing the paypal reference etc. I've got no idea why its sending out the emails.</p>

<p>

In the Product/Services page for him it shows the next due date as 21/10/15 (Which should now be 21/11/15) and the next invoice due on 21.11.15 has already been sent. Its paid automatically by a paypal subscription.</p>

<p>

It sends out a payment confirmation email so it must know its been paid, but it seems to ignore it.</p>

<p>

Can anyone suggest anything please?</p>

Edited October 26, 2015 by totallytech

[brian!]

perhaps there is a corruption in the paypal module, or there is an old v5 hook or module still there causing this bug... is that a possibility?

 

in the activity log, does everything appear to be running correctly?

[totallytech]

Hey, The activity log is showing everything as normal. this morning the client service was suspended again, so I've manually set to not suspend until 2020, just to bypass this... So frustrating though!