Custom fields not shown on pdf invoice?

[ErikL]

I have 4 custom fields and I want to display just one on my pdf invoices. More specifically, it's the custom field where I store the client's VAT number.

 

I'm using the default invoicepdf.tpl right now and it doesn't display any customfield at all?

 

I've been playing with this and I noticed that invoicepdf.tpl is using $customfields array which is empty in my case. Why ??

I thought I should use $clientsdetails["customfields"]. This array is not empty in my case but doesn't contain all custom fields. It has content of some custom fields but not all of them.

 

I'm really stuck here. The WHMCS code is ioncube encoded so I can't check what's happening ...

 

Please help me out. My client is complaining about the invoice. I need to have it resolved asap.

[Kian]

Are you sure that your VAT number field isn't empty? What code are you using to print customfields on PDF? What happens if you add this code on top of you invoicepdf.tpl file?

echo "<pre>;
print_r($customfields;)
echo "</pre>;
die();

[ErikL]

It turns out it was related to the setting "Store Client Data Snapshot". The invoice's snapshot didn't have the required information.

I got it working now.

 

thanks for your advice Kian