lance Posted September 23, 2015 Share Posted September 23, 2015 Since upgrade form 5.3.14 to 6.1.0 clients cannot login to client area, they get a blank page.. Cache and templates_c have been cleared When trying from admin area to loging as client, get error 500 looking at error log says public_html/files not available cant see any files folder in whmcs 6.1.0 download any ideas? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 23, 2015 Share Posted September 23, 2015 difficult to state without seeing the structure, but i'd be inclined to install it again... doing that might also help with some of your other issues. 0 Quote Link to comment Share on other sites More sharing options...
lance Posted September 23, 2015 Author Share Posted September 23, 2015 Not sure why clientarea.php is giving the wrong path though, looking back on previous releases there is not /files/ folder, so must be coded somewhere??? 0 Quote Link to comment Share on other sites More sharing options...
lance Posted September 23, 2015 Author Share Posted September 23, 2015 Seems this is only on clientarea.php , if I go back after trying to login, get the white page, then manually goto eg clientarea.php?action=products then it displays fine.... seems just the one page.... Forgot to say this is on all themes too. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 24, 2015 Share Posted September 24, 2015 as you upgraded from v5.3.14, are there any old hooks / addons lying around that might not be compatible with v6 ? 0 Quote Link to comment Share on other sites More sharing options...
rkatz0 Posted September 24, 2015 Share Posted September 24, 2015 Try switching to a stock theme and then going back and fixing your customized theme if needs be. 0 Quote Link to comment Share on other sites More sharing options...
lance Posted September 24, 2015 Author Share Posted September 24, 2015 We had changed the themes and still same, the issue turned out to be a reviews plugin that no longer seems to be compatible with 6.1.0, the review theme was moved and now the clientarea.php works fine. 0 Quote Link to comment Share on other sites More sharing options...
rkatz0 Posted September 24, 2015 Share Posted September 24, 2015 Thanks for posting the resolve, I am sure someone searching for this will find it and it will point them in the right direction! 0 Quote Link to comment Share on other sites More sharing options...
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