WHMCS cron job not running (or completed running?)

[pdstein]

I have another problem with WHMCS 6.

 

WHMCS' cron.php does not run via CPanel's Cron Job!

 

I have correctly updated the config/configuration files for the crons for the WHMCS 6. Also - If I accessed the cron.php via the browser - the WHMCS cron is able to successfully execute. (I know, cron.php should not be placed in a "public" directory, but just doing this for testing).

 

However, cron.php does not run (or maybe was not able to completely run) when configured from CPanel's cron. Cron job command is this:

php -q /home/myocc/public_html/crons/cron.php

 

I set an email address so an email will be sent when the cron runs - but strangely, I did NOT receive any emails. So I suspected that the cron did run - but just did not finish so email was not sent.

 

Note also that I created a TEST PHP script that will send a test email within the same directory as cron.php and the script ran successfully and email was sent.

 

Any ideas guys why?

 

Thanks again guys in advance!

[sentq]

you can set your email inside cron job page in cPanel

you may check activity log to see if the cron run and complete or it has any errors: Admin Area -> Utilities -> Logs -> Activity Log

[pdstein]

you can set your email inside cron job page in cPanel

you may check activity log to see if the cron run and complete or it has any errors: Admin Area -> Utilities -> Logs -> Activity Log

 

hi sentq - yeah, i have set my email address in the cron job page in cPanel. however - it is NOT sending, so just wondering if the cron.php did NOT trigger in the first place. or probably was triggered, but did NOT complete.

 

checked WHMCS' activity log too - but no anomalies there. :-(

[plusplushosting]

Do you have any discontinued server in active status? I had this problem before and was thecause the cron wasnt completing due to i had old servers in Active status, simply change it do disabled if this is the case.

 

good luck!