TrentBilling Posted September 11, 2015 Share Posted September 11, 2015 Hi guys, I'm using WHMCS 6, and I've edited the general settings so that new replys are in decending order but on the client area it's showing in accending order. Does anyone know how I can resolve this so that the newest reply appears at the top? I tried viewing this thread but it appears to be outdated as I don't have the viewticket.tpl template in my templates folder. - http://forum.whmcs.com/showthread.php?20352-Sparky-s-Show-client-tickets-in-reverse-order 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 12, 2015 Share Posted September 12, 2015 http://forum.whmcs.com/showthread.php?98338-Ticket-reply-order&p=409926#post409926 the above solution should still work with v6 - however, you must have the viewticket.tpl template in your "six" or custom theme folder... I can't think how the client could view a ticket without that template being there. 0 Quote Link to comment Share on other sites More sharing options...
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