hostservice_71 Posted August 16, 2015 Share Posted August 16, 2015 Hi, I'm still on 5.3.14. We do not use the credit system, the customer in question does not have credits. Still, on by far most of his invoices (he has a lot of accounts running with us) it shows on the paid invoice it was paid for by credits. It was not. This causes taxation issues, the TAX authority could claim he did not pay that invoice but used credits that he already had. In many cases it is a payment of multiple invoices at once. Something strange happens with that in WHMCS where he creates an additional invoice with the total of all previous invoices. Also that can't be right, it messes up that invoice sequential numbering. It's very confusing; what do I explain to the customer? (Main question; why do paid invoices show up as credit, while they were paid by bank) 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 16, 2015 Share Posted August 16, 2015 i've read so many issues over the years about the Mass Pay option of WHMCS, that i've always left it disabled... http://forum.whmcs.com/showthread.php?94215-Why-is-Mass-Payment-of-invoices-such-a-mess 0 Quote Link to comment Share on other sites More sharing options...
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