Manage servers logs, OK / Fail backup messages / other tech email - WHMCS vs others

[starnetwork]

Dear Friends,

am looking for solution to get email reports from many servers, include security reports, websites updates reports, Success / fail backups report / quota and disk size report / system load and other reports logs

so the Such is the dilemma:

On the one hand, whmcs is good solution for us since

1. we small company and from my experience, it's very hard to work with multiple platforms in small companies (maybe even in medium and enterprise, don't care)

2. we already using whmcs and even have few modules that make the tickets handling better (auto filters for incoming emails, tickets timer and follow-up and more)

 

On the other hand:

1. we talking about lot of emails, in my estimated that more than a thousand emails a day, and I don't want to Burden the database and ongoing work (Clients Support, billing, sales and more...)

2. WHMCS not supporting save the email headers and in general WHMCS Email Piping work very poor, lot of emails Cut off or no information at all

3. the email header include the original message not saved on DB, it's more Problematic run Accordingly advanced filters

4. whmcs is Encoded and have very slow pace of development, so changes can take very long time

 

what I want to do with this Email Piping for Logs:

1. Auto remove all success backup messages

2. Auto remove all "standard" logs that not including any problematic data

3. Auto assign the problematic to the right persons

4. Advanced conditions and alerts - for example, if you didn't get in the last 24 hours email that include the text "Backup of server 29 is Success", open ticket / alert for that

 

so, what should I do

1. Continue using WHMCS for logs, and try to work with WHMCS team on it step by step?

2. using osTickets and develop #4 of my request for osTickets (all others are includes)

3. any other solution?

 

Regards,