vetsols Posted July 19, 2015 Share Posted July 19, 2015 Is there anyone in Licensing? I have a ticket, TDK-153568 that has gone unanswered for 24 hours now. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted July 19, 2015 Share Posted July 19, 2015 this department respond to my tickets in less than 5 hours every time, you may have to wait until Monday 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted July 19, 2015 Share Posted July 19, 2015 Is there anyone in Licensing? I have a ticket, TDK-153568 that has gone unanswered for 24 hours now. I have to wait days for an answer from any department. 0 Quote Link to comment Share on other sites More sharing options...
vetsols Posted July 19, 2015 Author Share Posted July 19, 2015 It sux, that's for sure. They advertise they're available 24/7. Not a good way to run a business, that's for sure. I've been lucky with tech support, but Licensing? This is the first time I had to contact them and it's hurting me. 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted July 20, 2015 Share Posted July 20, 2015 It sux, that's for sure. They advertise they're available 24/7. Not a good way to run a business, that's for sure. I've been lucky with tech support, but Licensing? This is the first time I had to contact them and it's hurting me. What issue are you currently experiencing? Maybe we can help if they haven't been able to do so. I myself find support to be pretty fast though licensing does tend to be a little slow though I don't think I've had a ticket go over 24 hours. 0 Quote Link to comment Share on other sites More sharing options...
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