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Upgrading from Version: 5.3.14 to the new 6.0.1


rhjohnsonsc2

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http://docs.whmcs.com/Upgrading

 

the best advice is to make sure that you have backups before you start and to go through the process steps at your own pace.

 

ideally, do it on a dev installation first - but if you can't, then take care during each step... and probably be prepared to upload multiple times if something isn't working!

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usually it's an incomplete or corrupt file... but there are many possible reasons! :roll:

 

you could try enabling error reporting...

 

http://docs.whmcs.com/Blank_or_Partially_Rendered_Pages#If_you_are_unable_to_access_the_Admin_Area

 

but usually the quickest solution is to just upload the files again - it often only takes one file to stop it from working.

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  • 4 weeks later...

have you opened a ticket with support about this?

 

they might be able to take a closer look at your system - often it's just one minor thing causing it, but with no error message and unable to see your setup, it's difficult to offer specific help from the outside.

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