IMeanWebHosting Posted July 15, 2015 Share Posted July 15, 2015 Is it normal to wait 24+ hours to get a response from you guys? I'm used to companies that consider more than an hour or two to be "too long", so 24 hours seems abnormally excessive. Should I expect to be waiting much longer? 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted July 15, 2015 Share Posted July 15, 2015 Could I have your ticket ID so I can look into this for you? 0 Quote Link to comment Share on other sites More sharing options...
IMeanWebHosting Posted July 15, 2015 Author Share Posted July 15, 2015 Ticket #IPH-194161 Thanks 0 Quote Link to comment Share on other sites More sharing options...
IMeanWebHosting Posted July 16, 2015 Author Share Posted July 16, 2015 (edited) Could I have your ticket ID so I can look into this for you? It's resolved now. Thanks! Edited July 16, 2015 by IMeanWebHosting 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted July 16, 2015 Share Posted July 16, 2015 Thanks for the update! 0 Quote Link to comment Share on other sites More sharing options...
mezzo Posted July 23, 2015 Share Posted July 23, 2015 Same here. I'm waiting two days for an answer. I see I can "fast track" inquiries for $30 which.. seems.. not great. Very frustrating! 0 Quote Link to comment Share on other sites More sharing options...
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