nieuwsfeiten Posted May 26, 2015 Share Posted May 26, 2015 I really need your support, considering that I did not get the right answer of my hoster. I want to use years ago WHMCS, my hoster has Installatron option. In Installatron option is also installing WHMCS. When I want to install the package of WHMCS I get the following error message. WHMCS 5.3.13 Bezig met installeren: Error: A database query has failed. Is the entered database information correct? Does the account have available disk space? type = mysql host = localhost database = oldersm1_whmc1 username = oldersm1_whmc1 password = **HIDDEN** Technical information: method = query arguments = array ( 0 => 'UPDATE `tblconfiguration` SET `value`=? WHERE `setting`=\'Language\' LIMIT 1', 1 => array ( 0 => 'Dutch', ), 2 => NULL,) errstr = UPDATE `tblconfiguration` SET `value`='Dutch' WHERE `setting`='Language' LIMIT 1 MYSQL ERROR 1146: Table 'oldersm1_whmc1.tblconfiguration' doesn't exist My hoster show me that the package of WHMCS is NOT Up to Date for the latest version of DirectAdmin and so on. Time and again, I get so apologies from my hoster that it is not their scripts is contained errors in Installatron. Now I want to know just once, or my hoster is right in this with WHMCS. I am prepared to private behind the scenes to give the credentials of DirectAdmin. Lets you find yourself the problem I have to deal with. 0 Quote Link to comment Share on other sites More sharing options...
nieuwsfeiten Posted May 27, 2015 Author Share Posted May 27, 2015 I really need your support, considering that I did not get the right answer of my hoster. I want to use years ago WHMCS, my hoster has Installatron option. In Installatron option is also installing WHMCS. When I want to install the package of WHMCS I get the following error message. WHMCS 5.3.13 Installing busy.: Error: A database query has failed. Is the entered database information correct? Does the account have available disk space? type = mysql host = localhost database = XXXXXX_whmc1 username = XXXXXX_whmc1 password = **HIDDEN** Technical information: method = query arguments = array ( 0 => 'UPDATE `tblconfiguration` SET `value`=? WHERE `setting`=\'Language\' LIMIT 1', 1 => array ( 0 => 'Dutch', ), 2 => NULL,) errstr = UPDATE `tblconfiguration` SET `value`='Dutch' WHERE `setting`='Language' LIMIT 1 MYSQL ERROR 1146: Table 'XXXXX_whmc1.tblconfiguration' doesn't exist My hoster show me that the package of WHMCS is NOT UP TO DATE for the latest version of the PHP version. My hoster tell me also that WHMCS walk behind for the new version of php version. That is the reason that I cannot install the WHMCS, that is what my hoster tell me. Time and again, I get so apologies from my hoster that it is not their scripts is contained errors in Installatron. Here the original text from my hoster Last year we used an older version of PHP. Following the launch of a new release we never fit right, and we always wait until it is well supported. This is now the case, but apparently WHMCS is still somewhat behind. I've been waiting more than a year, I once WHMCS can and will use, I start it now fed up. Now I want to know just once, or my hoster is right in this with WHMCS. I am prepared to private behind the scenes to give the credentials information of my DirectAdmin. Lets you find yourself the problem I have to deal with. 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted May 27, 2015 Share Posted May 27, 2015 Have you considered opening a ticket directly to WHMCS Technical Support? http://www.whmcs.com/support/ 0 Quote Link to comment Share on other sites More sharing options...
nieuwsfeiten Posted May 27, 2015 Author Share Posted May 27, 2015 No I did not yet, I will do that right now. Thank you very much - - - Updated - - - Hold on here, juist one moment. I have to buy direct something for what not work on de hoster webserver 0 Quote Link to comment Share on other sites More sharing options...
nieuwsfeiten Posted May 27, 2015 Author Share Posted May 27, 2015 Just to make something clear WHMCS is standard in my hosting in DirectAdmin installatron. I want to install WHMCS does not work, you immediately see an error message that the installation was not successful. . Again I can not even install WHMCS even enter a license key can not enter. This is because it does not install WHMCS. How do I know for sure that if I can actually use WHMCS in hosting this ????? So I have to order something that can not even be installed on the server 0 Quote Link to comment Share on other sites More sharing options...
tap0le Posted May 27, 2015 Share Posted May 27, 2015 Just to make something clear WHMCS is standard in my hosting in DirectAdmin installatron. I want to install WHMCS does not work, you immediately see an error message that the installation was not successful. . Again I can not even install WHMCS even enter a license key can not enter. This is because it does not install WHMCS. How do I know for sure that if I can actually use WHMCS in hosting this ????? So I have to order something that can not even be installed on the server You can always manually install it. 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted May 27, 2015 Share Posted May 27, 2015 Sounds like an issue you'd need to take up with your Hosting Provider. Surely you can purchase directly from WHMCS and install it yourself, correct? 0 Quote Link to comment Share on other sites More sharing options...
nieuwsfeiten Posted May 28, 2015 Author Share Posted May 28, 2015 I don't get this screen, just blanc "white" screen further nothing I did also upload a phpInfo.php file with <?php phpinfo(); ?> ionCube Loader installed Required file & folders permissions /configuration.php CHMOD 400 Readable /attachments CHMOD 777 Writeable /downloads CHMOD 777 Writeable /templates_c CHMOD 777 Writeable Nothing totally nothing I do get in my screen. This is a other problem when I try to install it true Installatron, so if you see in my first topic. So what is wrong here???? What does it missed on the server??? Is WHMCS, just what the hoster says, that WHMCS is not yet up to date???? Is my hoster to lie about WHMCS is not up to date, ore not ready for WHMCS to use????? Really I do not know anymore, because for many years ago, I did never have this problem at all. Now for the last 1 half year I cannot use whmcs anymore at all. Very strange this, and sick - - - Updated - - - @tap0le - Removed - Well tel me what do you see, also nothing just white screen. Really nothing works [b]Systeem Informatie»[/b] Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Processor Name QEMU Virtual CPU version (cpu64-rhel6) Vendor ID GenuineIntel Processor Speed (MHz) 2659.998 Total Memory 12168876 kB Free Memory 106536 kB Total Swap Memory 1048568 kB Free Swap Memory 724652 kB System Uptime 62 Days, 4 Hours and 20 Minutes Apache 2.2.29 Running DirectAdmin 1.47.0 Running Exim 4.85 Running MySQL 5.5.31 Running Named 9.8.2rc1 Running ProFTPd 1.3.5 Running sshd Running dovecot 2.2.16 Running Php 5.5.23 Installed 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted May 28, 2015 Share Posted May 28, 2015 contact with WHMCS support directly so they can provide to you help with your installation, or at least where to go. also you can check these documentation it may help: http://docs.whmcs.com/System_Requirements http://docs.whmcs.com/Installing_WHMCS http://docs.whmcs.com/Common_Troubleshooting_Tips 0 Quote Link to comment Share on other sites More sharing options...
nieuwsfeiten Posted May 30, 2015 Author Share Posted May 30, 2015 So it will say, That WHMCS is not yet ready for Php 5.5.23 Installed PHP 5.5 Compatibility PHP 5.5 is not supported in WHMCS 5.3. WHMCS Version 6.0 (currently in beta) will support both PHP 5.5 and 5.6. Was that so difficult to write down for me, to get the right answer from WHMCS. Whit other words, my webhoster was right on this one, that WHMCS is not yet ready after more than a year. 0 Quote Link to comment Share on other sites More sharing options...
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