Change Ticket URL in the auto-replies

[entangled]

Hello,

 

When someone sends an email to the Support email address, WHMCS opens a Ticket and sends back an auto-reply with an URL to view the Ticket ... it works.

 

However, I need to change/modify the URL that are in these auto-replies for my needs.

 

Any suggests?

 

Thank you.

[brian!]

you could use the Smarty replace function in the template, so replace {$ticket_url} (or link) with...

 

{$ticket_url|replace:'oldtext':'newtext'}