Manage .it domain name

[themark]

Dear,

 

someone here manage some .it domain name with whmcs?

Because from my side looks pretty hard to do that, because the nature of .it renew policy.

 

Basically the .it has 15 days autoRenewPeriod after the expiration date, in that 15 days, the domain is not already renewed or expired. After that 15 days, the domain, if not cancelled before, will be renewed.

 

Well. Actually due the expiration date renew of whmcs we have a problem.

 

Let me try to explain a particular case:

 

Domain: testdomain.it

Expiration date: 18 April, 2015

 

The customer pay for that domain in advance, for example he renew that domain in 10 April, 2015.

The expiration date of that domain will not be renewed, because itNIC renew them 15days post the expiration date.

So at the 18/04/2015 the domain will be put on "expire state" on whmcs. And the domain will remains on that status always (because the main cron or domainsync cron script, doesn't work on expired domain).

 

So, my question is. It's there a way to avoid that? Someone has noticed already something like that before?

 

Thank you.

[themark]

To the forum admin:

 

Please can you modify the thread title from "Migration .it domain name" to "Manage .it domain name".

 

Because was an error.

 

Thank you.

[Kian]

It's simple. If you do nothing the domain will be renewed automatically after 15 days. Basically with .it domains you just need to send a "I no longer want this domain" command. There is no "Renew" command.

[themark]

Sure that is so simple.

But the problem is that when the expiration date comes, whmcs put the .it domain as "expired" (because basically the expiration date is not renewed till 15 days after the real expiration), and never roll back to active, after that the autorenewPeriod is completed.

 

How have you solved that problem?

[Kian]

Are you an Accredited Registrar on NIC or are you registering domains as a reseller?

[themark]

Accredited Registrar on NIC

[Kian]

What registrar module are you using? Is it the one of Modulesgarden? If it's so maybe here's why you have probelms. Their module lacks of some crucial features even if on their website is written that they're all there. I never understood the reason of this discrepancy. Maybe it's me but during the last 2-3 years I noticed the same exact problems with "Renew" and "Restore" with 4 different NIC Registrar and WHMCS systems.

[themark]

Yes, we are using the Modulesgarden itNIC Module (it's look like the only one, actually disponible for whmcs).

Initially we was thinking that the problems come from this module (and we had also open a ticket with their support staff), but at this time i think that the problems comes from whmcs domain renew system.

 

You think that the problem are involved on the module? If yes, why?

 

Basically, from my understand, the itNIC Module is just used from whmcs in order to keep the expiration date of the domain (.it) updated.

 

But what really change the status of the domain (on whmcs) are the domainsync.php script and the main cron script of whmcs.

In my opinion is there the problem. And always on my opinion it's pretty strange that, no one, that as to handle .it domain as not noticed that.

 

For example, you have to manage .it domain with whmcs? If yes, how can procede in order to avoid the auto-expire of the domain?

 

ty