elaborique Posted March 5, 2015 Share Posted March 5, 2015 I am so frustrated. I can not get my email working correctly. I am getting tickets to my whmcs when i send an email to support@domain.com - However when I answer a ticket from the software...the clients are not getting them. Can someone please help me. Thanks in advance! 0 Quote Link to comment Share on other sites More sharing options...
CCSupport Posted March 5, 2015 Share Posted March 5, 2015 Try checking your logs. Email Log and activity logs. Have you set up the outgoing email? Setup > General Settings > Mail tab 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted March 5, 2015 Share Posted March 5, 2015 maybe SMTP connection issue, check the Mail settings as @ CCSupport mentioned under Admin > Setup > General Settings > Mail tab http://docs.whmcs.com/Mail_Tab also check Activity Log for "SMTP error" Admin > Utilities > Logs > Activity Log 0 Quote Link to comment Share on other sites More sharing options...
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