makan Posted February 28, 2015 Share Posted February 28, 2015 Hello! On my site at boxcwebsites.com/client , when I try to edit or add an email template, it shows a blank white page? Any help on what the issue is? Thanks, Makan. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted February 28, 2015 Share Posted February 28, 2015 (edited) enable the debug option from: Admin Area > General Settings > Other Tab,, tick the "Display Errors" and "SQL Debug Mode" boxes then try to add/edit email template instead of the blank page errors will be displayed. Edited February 28, 2015 by sentq typo 0 Quote Link to comment Share on other sites More sharing options...
makan Posted March 1, 2015 Author Share Posted March 1, 2015 In the other tab I can't seem to find Errors? Any help? 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted March 1, 2015 Share Posted March 1, 2015 Have you tried to see what's wrong in Apache error log file? Since it seems to be a fatal error you should find details inside the log. 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted March 2, 2015 Share Posted March 2, 2015 please follow this guide: http://docs.whmcs.com/Blank_Pages http://docs.whmcs.com/Common_Troubleshooting_Tips#Blank_Page 0 Quote Link to comment Share on other sites More sharing options...
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