KGGP Posted January 21, 2015 Share Posted January 21, 2015 Hey guys, I have an issue, I had my email piping working for WHMCS for like 2 years and suddently yesterday it stopped working. I did no changes at all in the server (I am the only one that has root access), everything else seems to be working without issues. I am getting the Local Delivery Failed Error Message pipe to |/home/username/public_html/whmcs/pipe/pipe.php generated by support@yourdomain.com local delivery failed This is what I did: 1. I made sure /pipe/pipe.php file (and folder) is chmod to 755 2. Tried changing it to |/usr/bin/php -q /home/username/public_html/whmcs/pipe/pipe.php 3. Tried changing it to |/usr/local/bin/php -q /home/username/public_html/whmcs/pipe/pipe.php 4. Made sure that pipe.php is correct with the proper code, no spaces, etc. 5. I even replaced pipe.php with a 1 month backup of my site to double check that nothing is wrong with the file. 6. Tried the email pipe using pop and it did work (just to try but I don't like that method, I was getting tickets created with emails received over 3 years ago) Is there anything I could try? As I said, it was working perfectly fine since 2 years ago and for no reason it stopped working (I didn't do any kind of changes on the server or anywhere) I would appreciate all the help you guys could give me. 0 Quote Link to comment Share on other sites More sharing options...
KGGP Posted January 21, 2015 Author Share Posted January 21, 2015 Sorry, forgot to say that when I go to the Utilities> Logs> Ticket Mail Import Log I don't see anything since tomorrow, all logs are before the 19 of January. I also of course tried to use: | php -q /home/username/public_html/whmcs/pipe/pipe.php (that is the one that was working for over 2 years without problems) Also, yes, I am replacing username with my correct username and the whmcs folder. I honestly don't know what else to try. 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted January 21, 2015 Share Posted January 21, 2015 This thread may be of some use: Jailed Shell/Disabled Shell prevents Email Piping - cPanel Forums HTH! 0 Quote Link to comment Share on other sites More sharing options...
KGGP Posted January 21, 2015 Author Share Posted January 21, 2015 This thread may be of some use:Jailed Shell/Disabled Shell prevents Email Piping - cPanel Forums HTH! Thank you so much! that did it! I modified the account to Jailed shell around 4 months ago, not sure why this got affected yesterday! Not sure how I missed that post! Thank you so much again!! 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted January 21, 2015 Share Posted January 21, 2015 Happy to help. 0 Quote Link to comment Share on other sites More sharing options...
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