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Credit card details not showing for offline processing


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I am using Square to process my payments, so I have offline processing setup on whmcs. I've tried several tests all with the same results.


When I go to view the credit card so I can process it (Billing -> Offline CC Processing -> Clicking on the ID) it asks for the hash, which I am getting from my configuration file. When I put that in, it just shows "CC Details:" and "Expiry date" (both fields left blank)- I know the hash is correct because anything other than the correct hash it gives me an error.


Any idea how I can get the CC details so I can manually process the payments?



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