failure to put the license installation help please version 5.3.10 estable

[Zona-Gamer]

hello I have long been waiting for my tiked sent as they do to answer me, my license does not work when in the passage of the installation I put my database and I get my license this always

 

(You did not enter your license key. You must go back and correct this.)

 

 

 

Also charged me an e vat when I sent my documents necessary, my account would have to be out of iva ase long time, please correct my license and my own without VAT

 

 

my email: - Removed -

Edited December 16, 2014 by Infopro
eMail Removed. No Need here.

[Infopro]

Could I please have your ticket ID so that I can look into this for you?

 

Thanks

[Zona-Gamer]

#DFH-733087

#HYM-730917

 

 

it is simply a new installation, and when I put the license all the time tells me not and since when I give below

[Infopro]

Thank you for the additional details. Someone should be in touch with you soon.

[Zona-Gamer]

whether I have long waiting, my time is running out and my license too,