oghoster Posted October 4, 2014 Share Posted October 4, 2014 I have orderd a WHMCS licence from HostGator they whitelisted my domain and i came to the site whmcs.com/hostgator and registerd for it, the issue is I changed my websites ip by one number at the end I'm wondering if staff can whitelist the new ip for my domain since I can't re-issue the licence Ive made a ticket the ticket number is: GOM-292996 I need this fixed asap as im loosing sales I included the new ip in the ticket to add to vaild ips or you can just re-issue it for me thanks 0 Quote Link to comment Share on other sites More sharing options...
oghoster Posted October 4, 2014 Author Share Posted October 4, 2014 Bump i need this fixed 0 Quote Link to comment Share on other sites More sharing options...
visiba Posted October 4, 2014 Share Posted October 4, 2014 This is not the place for support. Please wait for your ticket to be dealt with. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted October 4, 2014 Share Posted October 4, 2014 Why dont you contact HostGator staff maybe they can help you 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted October 4, 2014 Share Posted October 4, 2014 you need to contact your reseller (hostgator) to have the licence reissued to the new IP 0 Quote Link to comment Share on other sites More sharing options...
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