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Checkout issues


Outwaved

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Hi Guys,

 

I was wondering if any of you can offer any sort of advice for the problem with my WHMCS system. Everytime a client orders ANYTHING to do with a domain, so for example; Web Hosting, Reseller Hosting, anything that requires a domain doesn't work.

 

The problem is; as soon as a person enters their domain and tries to click continue, it just doesn't go from that page at all. Can anyone offer a suggestion or fix for this problem?

 

This is the page they get stuck on - /http://prntscr.com/4n65hp

 

Anything that doesn't require a domain (as we have other stuff on there too, that doesn't require that) works fine, which indicates a problem with domains.

 

Any help would be appreciated.

 

Thanks Guys.

Edited by Infopro
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in General Settings -> Domains -> Domain Registration Options

 

do you have "Allow clients to register domains with you" enabled? because when I used domainchecker on your site, it wouldn't allow me to register a domain, it just showed your opening product group.

 

having said that, entering a domain on that page in your image seems to work for me - it gets added to the cart.

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