Renew domain at prices from specific registrar

[tamixnet]

How can we assure that if a customer registered a domain at ABC, that when he wants to renew he won't be quoted a price from registrar XYZ? Note the scenario is:

 

We offer domains from both ABC and XYZ. In this case, customer's account has ABC and its prices for renewal and registration on record. But, XYZ is listed as supplier of this domain under domain pricing.

 

This happened because we subscribed to XYZ somewhat later down the track but don't want to now transfer all domains from ABC to XYZ.

 

I'm sure I'm just missing something stupid.

 

Many thanks - hope someone has a tip for me.

 

D

[Damo]

You could use client groups and domain pricing slabs to achieve this.

[tamixnet]

You could use client groups and domain pricing slabs to achieve this.

 

Many thanks, yes that will certainly work, in most instances anyway. Would have been cool if WHMCS defaulted to the built-in prices unless it was manually entered on the customer's domain record - as an example. But let me get to those slabs

[Damo]

It does actually do that. If you have a different price set on the domain (per client account) that price will override the default.

 

The only problem is that if a client renews early (manually) it will use the system price instead of the clients own domain price.

 

The client group and slabs is reliable for ensuring the client always gets the price you've set.