web_hosting4u Posted September 14, 2014 Share Posted September 14, 2014 Good Evening all, I am in the process of setting up my new WHMCS and I was hoping it would be simple, but nothing ever is. I am attempting to set up piping and while it seems simple enough, I am not receiving any tickets in the system. I used the piping from the Support Departments area and created my forwarding addresses. I assume this is the same pipe for each dept and that the system will route it based on the email address? I did try one, then it did not work, then another, no change, I have now built a test department with a forwarder that was never in use. I am not receiving any failures from the system via email and I am sending from the one test client I have created. Any ideas what could be wrong or where to check? I had some issues with my other support system on this host, so, it could be the same problem, but, figured I should ask here first. When I created the first pipe, I was warned about hashtag and something else (the message escapes me) but the system (cPanel) appeared to correct the issue. Again, any thoughts? Thanks CJ 0 Quote Link to comment Share on other sites More sharing options...
web_hosting4u Posted September 14, 2014 Author Share Posted September 14, 2014 Me again.... Please accept my apologies, I was able to utilize the same PHP fix as applied to my previous Support interface. I simply had to change the !# on the /pipe/pipe.php. 0 Quote Link to comment Share on other sites More sharing options...
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