Domain Sync Cron: Starting but not Completed

[faisal]

Hi all

 

Some time some of the Domain Sync Cron start but not complete, day by day week by week we have from 5 -> 10 stuck Domain Sync Cron causing server load to go high

 

And we have to kill by ssh

 

* Yesterday I killed all stuck crons and now its 1PM and I am having 1 cronjob since morning not complete

 

[TABLE=class: list table-highlight]

[TR]

[TD=class: listtitle]PID[/TD]

[TD=class: listtitle]USER[/TD]

[TD=class: listtitle]PR[/TD]

[TD=class: listtitle]NI[/TD]

[TD=class: listtitle]VIRT[/TD]

[TD=class: listtitle]RES[/TD]

[TD=class: listtitle]SHR[/TD]

[TD=class: listtitle]S[/TD]

[TD=class: listtitle]%CPU[/TD]

[TD=class: listtitle]%MEM[/TD]

[TD=class: listtitle]TIME+[/TD]

[TD=class: listtitle]COMMAND[/TD]

[/TR]

[TR]

[TD=class: listhighlight]24835[/TD]

[TD=class: listhighlight]xxx[/TD]

[TD=class: listhighlight]25[/TD]

[TD=class: listhighlight]0[/TD]

[TD=class: listhighlight]106m[/TD]

[TD=class: listhighlight]25m[/TD]

[TD=class: listhighlight]6860[/TD]

[TD=class: listhighlight]R[/TD]

[TD=class: listhighlight]98.8[/TD]

[TD=class: listhighlight]1.3[/TD]

[TD=class: listhighlight]1031:30[/TD]

[TD=class: listhighlight]/usr/local/bin/php -q /home/xxx/crons/domainsync.php[/TD]

[/TR]

[/TABLE]

 

 

My Domain Sync Cron is set every 4 hours

Edited September 1, 2014 by faisal

[WHMCS Nate]

Hello,

 

I think this really needs to be a support ticket. How the sync script connects to the specific registrar you are using and how many domains you are trying to get information about. Investigating specific environment details is best done by our support team.

 

Please open a ticket with them.

 

Nate C

[faisal]

From the day I post this topic until now I don't have any incomplete Domain Sync Cron!

As I say it happen sometime only! and I know about it when server load go up, so Do I still need to open a ticket?

[WHMCS Nate]

Faisal,

 

You can either open a ticket when you have a looping process to investigate, or you can continue to live with it. Intermittent issues like this are really difficult to debug and track down, but its something our support team has experience doing. If you want to listen to the advice of the community here, this thread makes a lot more sense in the Technical Issues forum then the bug report. For a bug report you need specific reproduction steps, it does not sound like you have those right now.

 

Have a good day,

 

Nate C

[faisal]

OK, Thanks.