DJFireCFH Posted July 29, 2014 Share Posted July 29, 2014 Is it possible to get the Order ID number ({$service_order_id}) Added to a custom email ? (example only: email template: work completed Body: Hello client name, your order for {$service_order_id} has been completed. (blah blah blah).... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted July 29, 2014 Share Posted July 29, 2014 Hello DJFireCFH, Have you tried using the {$order_number} tag? Does this display the output that you are looking for? --Thanks 0 Quote Link to comment Share on other sites More sharing options...
DJFireCFH Posted July 30, 2014 Author Share Posted July 30, 2014 Hello DJFireCFH, Have you tried using the {$order_number} tag? Does this display the output that you are looking for? --Thanks It does not show anything for that, I used in the email template "The order you have placed {$order_number}, has been completed" And when testing with my own test account, it just shows in the email as: ""The order you have placed , has been completed" 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 30, 2014 Share Posted July 30, 2014 DJ, Is it possible to get the Order ID number ({$service_order_id}) Added to a custom email ? the answer is yes, but I suspect you can only use it in a "Product/Service" email template, not a "General" email template. perhaps recreate your custom email template as a "Product/Service" email template, and see if the above variable works. 0 Quote Link to comment Share on other sites More sharing options...
DJFireCFH Posted August 1, 2014 Author Share Posted August 1, 2014 DJ, the answer is yes, but I suspect you can only use it in a "Product/Service" email template, not a "General" email template. perhaps recreate your custom email template as a "Product/Service" email template, and see if the above variable works. the only problem with that is that it does not show up in the drop down menu, Under the "Send Email" section. It seems the only ones that appear under that drop down is if they are "general" emails. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 1, 2014 Share Posted August 1, 2014 the drop-down in the "Summary" client only shows the "General" email templates - both system-supplied and your custom ones... Product emails can be sent from the "Products/Services" tab in the clients profile (drop-down at the bottom of the page); similarly, Invoice emails can be sent from the "Invoices" tab when you view an invoice. any custom templates you've written should be available to send from the drop-downs in one of those sections. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Ryan Posted August 1, 2014 Share Posted August 1, 2014 Hello DJFireCFH, The suggestion made by brain! should provide you with the end result you are looking for. Can you confirm? --Thanks 0 Quote Link to comment Share on other sites More sharing options...
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