GreyFish Posted July 12, 2014 Share Posted July 12, 2014 Hi all. Ive done a bit of research and unable to find any fixes, I'm trying to use the "files" section under client to upload documents that i have sent to the client. I'm trying to upload a proposal PDF. When i try all i get is "Invalid Token" any ideas? 0 Quote Link to comment Share on other sites More sharing options...
GreyFish Posted July 13, 2014 Author Share Posted July 13, 2014 Does no one have any ideas? I'd really like to use this section to keep all my clients files in one place. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 13, 2014 Share Posted July 13, 2014 anything in the Activity Log that gives further info? utilities -> logs -> activity log are you using the latest whmcs version, v5.3.8 ? I can recall some invalid token issues with older releases, but not so many with the recent ones... are the folder permissions set correctly on the attachments folder? if you've moved it out of the whmcs folder, have you updated your configuration.php file? 0 Quote Link to comment Share on other sites More sharing options...
GreyFish Posted July 13, 2014 Author Share Posted July 13, 2014 Hi Brian, Nothing in the Activity Log in relation to the uploads , I've tried again and still doest work and nothing new in the logs. I was using 5.3.7 just upgraded to 5.3.8 General Release - Still the same issue. Ive not moved the attachments folder currently set to 777 though... is that right? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 13, 2014 Share Posted July 13, 2014 it's interesting that there is nothing in the log about the uploads - there should be. just to make sure you're doing this right, you are trying to upload the file in the admin area by selecting the appropriate client, and clicking the "Add File" section in the "Files" block of their profile summary? http://docs.whmcs.com/Client_Management#Client_Files have you tried uploading any other files apart from this PDF ? 0 Quote Link to comment Share on other sites More sharing options...
GreyFish Posted July 13, 2014 Author Share Posted July 13, 2014 Thats what i was doing... Ive done a little more testing and added various other files with no issues. Ive also exported the PDF again using pages to a lower quality and its uploaded. The first file was 11MB the new one is 675KB (although at a much lower quality which is not good if i need to use it again). So it would appear its to do with file size. Interestingly it doesn't state anything about that in the documentation... Would appear its a WHMCS limitation as my php.ini file is set to "upload_max_filesize" as 200MB... 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 14, 2014 Share Posted July 14, 2014 I don't think it's a specific filesize limit set by WHMCS - i've just uploaded a 30MB mp3 file without any issues - it's more likely to be a server setting of some sort, perhaps it's timing out before the upload is complete? 0 Quote Link to comment Share on other sites More sharing options...
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