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Support ticket "Related Services" dropdown selection doesn't show in the ticket

Da1

By Da1
in Using WHMCS

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Da1 Junior Member

Da1

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When clients open a ticket, there is a dropdown menu asking them to select the related service their question is about.

 

I can't find this related services info anywhere in the admin area when I go to answer a ticket. What am I missing? Where is their selection in the "Related Services" stored?

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